Terms and Conditions

Terms and Conditions

These terms and conditions apply to all purchases made through the website of Adorly London, operating as Adorly London, and reachable via info@adorlylondon.com.

1. Applicability

By placing an order, you agree to be bound by these terms and conditions.

2. Product Information

We make every effort to describe our products accurately and provide up-to-date information. However, typographical errors or inaccuracies may occur.

3. Orders and Payment

Orders are processed once full payment has been received. The available payment methods may vary depending on the customer’s country. Customers are responsible for checking which payment methods are available in their region.

4. Processing and Delivery

  • Processing time: 1–3 working days

  • Delivery time: 3–7 working days (depending on location)

  • Shipments are dispatched directly from our supplier in China

5. Returns and Cancellations

Please refer to our separate Returns Policy for all applicable conditions.

6. Liability

We are not liable for loss or damage during shipment if the tracking information shows that the parcel has been delivered to the address provided. Always ensure that your delivery address is entered correctly.

7. Intellectual Property

All content on the website (including text, images, and logos) is the property of Adorly London and may not be used without prior permission.

8. Complaints Procedure

Complaints may be submitted in writing via info@adorlylondon.com. We aim to respond within five working days.

9. Governing Law

These terms and conditions are governed by the laws of the Netherlands.